Frequently  Asked  Questions

Q: Can I buy extra detail components?
A: Yes. Please contact us stating your requirements.

Q: Can UK taxes be deducted export orders?
A: Yes. As a guide, subtract 14.89% from the listed prices on the website to obtain the export price for delivery outside the UK/EC area.

Q: What methods of payment do you accept.
A: Bank to bank money transfer (details on request), PayPal, Traveller Cheques and, in the UK, personal crossed cheques.

Q: What are the prices of the cars?
A: Please look in the on-line Shop. Full price details are displayed there.

Q: Are UK taxes included in the price?
A: Yes, UK taxes are included in the price as shown. Deduct 14.89% from these prices for export orders being delivered outside of the UK/EC area only.

Q: Do MAXi-MODELS sell other makes of slot car.
A: No. Please refer to our authorised dealers.

Q: How do I make payments to you via the PayPal system?
A: Our account at PayPal is maxwinter@waitrose.com  

Q: How do I make a bank to bank money transfer to MAXi-MODELS ?
A: To make a bank to bank money transfer contact us at info@maxi-models.com and we will supply our IBAN and SWIFT banking international code to you.

Q: When do I need to pay for the goods I've ordered?
A: We will not take payment till the goods you have ordered are available for dispatch.

Q: What currency are payments transacted in?
A: All payments are transacted in £ Sterling. If you should wish to pay in another currency, e.g. US Dollar or Euro, it must be done with our agreement and at the prevailing rates of exchange as listed by the London stock markets on the day prior to shipping.